Privacy Policy

Effective Date: 29 October 2025

At Vogue Automotive, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us — whether in person, through our website, or via email or phone.

1. Information We Collect

We may collect the following information:

• Personal details (name, email address, phone number)

• Vehicle information (registration number, make, model, service history)

• Payment details (when applicable for service invoices)

• Communications (emails, messages, enquiries)

• Website usage data (via cookies, for analytics purposes)

2. How We Use Your Information

We use your information to:

• Respond to your enquiries or booking requests

• Carry out vehicle repairs and provide requested services

• Send service reminders or follow-ups (only with your consent)

• Improve our website and customer experience

• Maintain internal records for legal and business purposes

3. Sharing Your Data

We do not sell or rent your personal data. We may share it with:

• Service providers (e.g. insurers or part suppliers) only when required to complete work

• Legal or regulatory authorities, where required by law

All third parties are required to respect your data and handle it in accordance with UK data protection laws.

4. Data Storage & Security

We take reasonable steps to ensure your data is secure and stored only for as long as necessary. Our systems use secure platforms, and we limit access to authorised personnel only.

5. Your Rights

You have the right to:

• Request a copy of the data we hold about you

• Ask us to correct or delete your data

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To make a data request, please email: vogueautomotive@outlook.com

6. Cookies & Website Tracking

Our website may use cookies to track anonymous user behaviour and improve functionality. You can choose to disable cookies in your browser settings.

7. Contact Us

If you have questions about this policy or how we handle your data, contact us at:

Vogue Automotive
Unit 4, Orsett Fruit Farm, Orsett Rd, Orsett, Grays RM16 3BH
📧 vogueautomotive@outlook.com
📞 07777 735328